1exbet Terms & Conditions – Complete Guide to Using the Platform

01 General Terms & Conditions

1exbet is an online Sports Betting and gaming platform operating under an international license. These Terms & Conditions ("Terms") constitute a legally binding agreement between 1exbet and its users.

By using our website, mobile app, or any of our services, you are considered to have read, understood, and fully accepted these terms. If you disagree with any part of these terms, please refrain from using our platform.

1exbet reserves the right to update these terms at any time without prior notice. Please check this page regularly to stay informed.

02 Account Registration & Eligibility

The following requirements must be met to register an account with 1exbet:

• You must be at least 18 years of age.
• You must be a legal resident of Bangladesh.
• You must have an active mobile number registered in your own name.
• Each individual may register only one account.
• All information provided at the time of registration must be truthful and accurate.

As part of the account verification (KYC) process, you may be required to submit your National ID (NID) or passport. Withdrawals will be restricted until verification is complete.

Keep your account password and login credentials confidential. Do not allow anyone else to access your account. You are responsible for any unauthorized use of your account.

03 Betting Rules

The following rules apply when placing bets on 1exbet:

• The minimum bet amount is ৳10, and the maximum is determined by the market and event.
• Once a bet is confirmed, it cannot be changed or cancelled (except where the cash-out feature applies).
• Odds in live betting may change in real time based on match conditions.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Any bets placed after a match has started or after the result has been determined will be considered void.

1exbet reserves the right to void bets affected by technical errors in odds display. Affected users will be given the opportunity to re-place their bets at the correct odds.

04 Payments & Transactions

Rules governing deposits and withdrawals on 1exbet:

1. Minimum Deposit: ৳100 (may vary depending on payment method).
2. Minimum Withdrawal: ৳500.
3. Withdrawal Processing Time: Usually between 15 minutes and 24 hours.
4. Payment Methods: Mobile Pay, Nagad, Rocket, Bank Transfer.
5. Currency: Bangladeshi Taka (BDT).

Your account must be verified before you can make a withdrawal. Withdrawals must be processed through the same payment method used for your deposit. A different method may require additional verification.

1exbet reserves the right, at its sole discretion, to delay or cancel any suspicious transaction. Additional documentation may be requested for large withdrawals.

05 Bonus & Promotions Terms

General terms and conditions for 1exbet bonuses and promotions:

• Each bonus offer has its own Wagering Requirement (WR) that must be fulfilled.
• To withdraw winnings earned from a bonus, the WR must be fulfilled.
• Each bonus has a set expiry date — if the WR is not completed within that period, the bonus will be cancelled.
• Two deposit bonuses cannot be active at the same time.
• If bonus abuse is suspected, the bonus and any associated winnings will be voided.

1exbet reserves the right to modify, suspend, or cancel any bonus offer at any time. For full details on any specific bonus, please refer to the respective offer page.

06 Responsible Gaming Policy

1exbet is firmly committed to responsible gaming. We want betting to be a source of enjoyment, not a source of problems.

The following features are available on our platform:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Limit the amount you can bet within a given time period.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 30 days.
• Permanent Closure: Permanently close your account if needed.

If you notice signs of problem gambling, contact us at support@1exbet.online. For more information, Responsible Gaming View the page.

07 Privacy & Data Protection

Your privacy is important to us. The information 1exbet collects at registration is used solely for:

• For account verification and management purposes.
• For payment processing.
• To comply with legal obligations.
• For promotional communications, subject to your consent.

Your information is never sold to third parties. For more details, please visit our Privacy Policy Read.

08 Prohibited Activities

The following activities are strictly prohibited on the 1exbet platform:

• Creating or operating multiple accounts.
• Registering using a false identity or someone else's information.
• Using bots, automated software, or any other technology to place bets.
• Match fixing or betting using insider information.
• Misuse of the bonus system or any fraudulent activity.
• Depositing money obtained through money laundering or other illegal means.
• Interference with the platform's systems or security measures.
• Unauthorized access to another user's account.

09 Account Closure & Suspension

1exbet may suspend or terminate accounts under the following circumstances:

• In cases of terms violation.
• On suspicion of fraudulent activity.
• If KYC verification has not been completed.
• Prolonged inactivity (12 months or more).
• Upon instruction from legal or regulatory authorities.

You may close your account at any time. Please withdraw any available balance before doing so. Withdrawal requests can be submitted within 30 days of account closure.

10 Dispute Resolution

For any disputes or complaints, please write to us in detail at support@1exbet.online. Our team will endeavour to respond within 48 hours.

Steps for dispute resolution:

1. Please contact customer support via live chat or email first.
2. If the issue remains unresolved, please escalate it to our management team.
3. If needed, a complaint may be filed with our licensing authority.

In all dispute resolutions, 1exbet's established rules and records shall be considered final.

11 Limitation of Liability

1exbet is not liable for the following:

• Losses resulting from internet connectivity issues.
• Delays or errors caused by third-party payment systems.
• Losses resulting from unauthorized account access (where caused by your own negligence).
• Force majeure events (natural disasters, cyberattacks, etc.).

Under any circumstances, 1exbet's liability is limited solely to the funds held in your account.

12 Changes to Terms

1exbet reserves the right to update these Terms & Conditions at any time. For significant changes, notice will be sent to your registered email address or posted on the platform.

If you continue using the platform after any changes, you will be deemed to have accepted the updated terms. We recommend checking this page regularly.